WHAT IS WIG LAUNDRY?

Wig Laundry is Gravity’s mail-in care service for units that need a clean reset, a polished refresh, or a full restore.

Choose your tier, complete a quick intake, and ship your unit in. We check it in, assign a Unit ID, and return it with tracking—soft, wearable, and ready.

Mail-in only • Return shipping included (Concierge Shipping)

CHOOSE YOUR TIER

  • RESET

    Routine maintenance for units in decent condition.

    • Cleanse + condition

    • Light detangle

    • Dry + light finish

    • Check-in photos + basic notes

    BOOK RESET 

  • REFRESH

    Clean + finished presentation (ready-to-wear).

    • Everything in Reset

    • Moderate detangle (up to 30 min)

    • Basic finish: straight/curls/body wave

    • Final QC check

    BOOK REFRESH 

  • RESTORE

    For tired units that need extra time and rehab.

    • Everything in Refresh

    • Deep restore focus

    • Enhanced finishing + QC photos

    • Severe matting quoted as add-on

    BOOK RESTORE 

CONCIERGE DETAILS

  • CONCIERGE SHIPPING

    Concierge Shipping is required for Wig Laundry orders and includes return shipment with tracking, plus insurance and signature confirmation when available.

  • UNIT ID SYSTEM

    Every unit receives a Unit ID at check-in. This ID is used for photos, condition notes, and quality control prior to return shipping.

FAQ

Turnaround Time

Batch turnaround is __ business days after we receive your unit.

What condition do you accept?

We accept most units. Severe matting, damage, or major issues may require add-ons or a separate quote.

Is shipping included?

Concierge Shipping is required. Return shipments include tracking and are insured/signature when available.

Do you guarantee results?

Results vary based on unit condition and prior processing. We’ll always be transparent about what’s achievable.

YOUR RETURN SHIPMENT STARTS HERE.

Select a service tier, complete check-in, and send your unit in for concierge care.

BEGIN CHECK-IN